buckeye rec: customer service: budget billing (policy 460)

Service Policies

Policy No. 460 — Buckeye Rural Electric Cooperative

BUDGET BILLING PLAN FOR ELECTRIC SERVICE

I. Objective:

    Provide budget-billing alternatives that will allow the customer to better control the amount of their electric bill and provide a method that will allow management to better control situations that might result in non-payment.

II. Definition:

    Two methods of budget billing will be provided for:
      • Standard budget billing: A payment amount equal to the average of the last twelve months use divided by 11 plus or minus any adjustments anticipated for the next twelve 12 months.
      • Variable budget billing: A payment equal to the last 11 months use plus the current bill divided by 12.

III. Qualification Requirements:

    A. The residence must be customer occupied on a year-round basis. Applications for variable budget billing may be made throughout the year. Standard budget billing will have their budget billing begin in April or May. Applications for services other than residential may be approved by the board on a case by case basis.

    B. The payment may be determined using the last 12 months of usage history. In the case of a new customer, usage history for the previous customer at that location or an estimate prepared by BREC may be used to determine budget amount.

    C. Standard budget billing will be adjusted annually in the month of May, based on the previous 12 months' electric use.

    D. At that time of adjustment for standard budget billing, the customer will either be billed for any excess electric use above the amount billed during the previous twelve (12) months per the budget billing plan amount or credited for any excess amount billed during the previous twelve (12) months. The customer will have the option of receiving a refund of the amount credited, or have it carried forward to apply toward subsequent electric bills.

    E. A customer must be a member in good standing for at least 24 months and at the service location for at least 12 months.

    F. BREC reserves the right to approve or decline any application.

IV. Termination of Individual Budget Plan:
    A. The customer may terminate participation in the budget billing plan at any time by giving notice to the Cooperative thirty days in advance. Any adjusted amounts due the Cooperative will be immediately payable and any credit balance in the customer's account will be applied to subsequent electric bills or refunded if service is terminated. In the event the customer terminates budget billing, he or she must wait at least a period of one (1) year before being eligible to reapply.

    B. The Cooperative may terminate the customer's participation in the budget billing plan at any time the customer no longer qualified under provisions of the plan, including any delinquency of the customer's account. In the event the cooperative terminates budget billing the customer must wait at least a period of one (1) year before being eligible to reapply.

Approved by the Board of Trustees of Buckeye Rural Electric Cooperative, Inc., on September 7, 1957 Effective Date: September 7, 1957
Revised: March 17, 1979
Revised: May 24, 1988
Revised: July 27, 1993
Revised: August 22, 1996 (Former Policy No. 602.1)
Revised: February 26, 2001 (Former policy 602)
Reviewed: December 7, 2004
Reviewed and Approved: October 30, 2006
Revised and Approved: June 25, 2007

  

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Buckeye REC
Post Office Box 200
Rio Grande, OH 45674-0200
1-800-231-BREC (2732)
Lawrence Co.: 866-252-4811
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info@buckeyerec.com